Shipping Policy

Effective Date: 8/12/2025

Website: www.adalynnjames.com

Business Name: Adalynn James, LLC

1. Digital Products

  • Delivery Method: Instant digital download via email or on-screen link after payment.

  • Delivery Time: Immediately after your order is confirmed.

  • Shipping Costs: No shipping fees apply to digital products.

  • Access Issues: If you do not receive your file within a few minutes of purchase, please check your spam/junk folder. If it is still missing, contact [email protected] within 7 days so we can resend it.

2. Printed Logbooks (Blood Pressure & Diabetes Logbooks)

  • Fulfillment: Printed on demand via Amazon KDP and shipped by Adalynn James, LLC.

  • Processing Time: Please allow 2–4 business days for printing before shipment.

  • Shipping Time: U.S. delivery typically takes up to 12 days from the order date. Delivery times may vary due to postal delays, weather, or peak holiday seasons.

  • Shipping Rates: Shipping costs are calculated at checkout based on your location and order weight.

  • Tracking Information: Tracking details will be emailed to you once your order ships.

3. Shipping Restrictions

  • At this time, we only ship printed logbooks within the United States.

  • We do not ship printed logbooks to P.O. Boxes or APO/FPO addresses.

  • Digital products are available worldwide.

4. Delayed or Lost Shipments

If your printed logbook has not arrived within 15 business days of your order date, please contact [email protected] so we can investigate and arrange a replacement if necessary.

5. Incorrect or Damaged Shipments

If your printed logbook arrives damaged, defective, or incorrect, please email [email protected] within 14 days of delivery with:

  • Your order number

  • A clear photo of the issue

We will send a replacement at no additional cost.

6. Contact Us

For all shipping inquiries: